The Starbucks Experience

How did Starbucks turn a cup of coffee into a worldwide business phenomenon?  With unique access to Starbucks personnel and resources, Joseph Michelli isolated the 5 key leadership principles that transformed an ordinary idea into an extraordinary experience.

"Practical, proven ideas and strategies that you can apply immediately." - Brian Tracy, best-selling author of Million Dollar Habits

• Principle 1: Make It Your Own
• Principle 2: Everything Matters
• Principle 3: Surprise and Delight
• Principle 4: Embrace Resistance
• Principle 5: Leave Your Mark

READ BY DICK HILL AND IS APPROXIMATELY 4 HOURS AND 30 MINUTES - ABRIDGED

Joseph A. Michelli, Ph.D., is the founder of Lessons for Success, a training, consulting, and keynote presentation company. He also hosts an award-winning radio show on KVOR-AM in Colorado. Visit josephmichelli.com.

Dick Hill has narrated more than 400 audiobooks and was named a Golden Voice by AudioFile magazine. He is a winner of the Audie Award, from the Audio Publishers Association.